Here is an analysis of why this happens and how to resolve it. The Anatomy of the Error

If re-running the wizard doesn't work, the existing license file might be stuck or "read-only." : Windows : C:\Program Files\IBM\SPSS Statistics .

: You are running the License Authorization Wizard (LAW) without administrator rights. Missing License File

If you previously used the version (logged in with an IBM ID) and are now trying to use a Site License (using a 20-character code), the two versions can conflict.

(not the 20-character auth code, but the long encrypted string generated after activation) into this file and save it. 4. Check for "Sentinel" Service Issues (Windows)

Save and move it back to the original folder, then run the License Wizard again. University of Sussex When to Contact Support