Many top contributors on that page ultimately recommend Windows 7 (64-bit) or Windows 8.1 for 2017R3, stating that Win10 causes intermittent USB dropouts even when working.

: Connect your VCI (Vehicle Communication Interface) via USB. If Windows doesn't recognize it, manually update the driver from the folder within your installation directory. Troubleshooting for Win10 Compatibility Mode : If the app fails to launch, right-click Properties > Compatibility , and set it to Firmware Update : Once the software is open, go to Settings > Hardware Setup

Click "Activate" in the software and point it to the newly activated FileActivation.xml . For the CDP hardware to communicate with your PC: Connect your CDP unit via USB.