If not detected anywhere → contact vendor for dongle replacement or temporary license; provide dongle serial and purchase info.
He checked the back of the tower. The parallel port was empty. He checked the USB hub. Nothing. If not detected anywhere → contact vendor for
Body: Error: “Security device not found — please attach your dongle and restart the software.” Product/version: [x.y.z] OS: [Platform & build] Dongle model/serial: [model/#] Steps tried: replugged, alternate port, driver reinstall, tried on another host (results). Attached: application log, license service log, system event log. license service log