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DVR password reset procedures can vary significantly depending on the specific model, firmware version, and hardware revision of your Multistar DVR. The methods below cover the most common scenarios for generic Multistar and rebranded DVRs (often based on generic H.264/H.265 boards).
If the above methods don't work, you can perform a hard reset on your DVR device. This method will restore your DVR to its factory settings, deleting all recorded footage and configuration settings.
Open the DVR casing and locate the circular silver CMOS battery. Remove it for approximately 10 minutes before reinserting it and powering on the device.
Contact the distributor or manufacturer directly with your serial number to request a one-time unlock code.
DVR password reset procedures can vary significantly depending on the specific model, firmware version, and hardware revision of your Multistar DVR. The methods below cover the most common scenarios for generic Multistar and rebranded DVRs (often based on generic H.264/H.265 boards).
If the above methods don't work, you can perform a hard reset on your DVR device. This method will restore your DVR to its factory settings, deleting all recorded footage and configuration settings.
Open the DVR casing and locate the circular silver CMOS battery. Remove it for approximately 10 minutes before reinserting it and powering on the device.
Contact the distributor or manufacturer directly with your serial number to request a one-time unlock code.
